Cargolink Freight Operations

Overview

Cargolink coordinated hundreds of daily shipments over phone calls and spreadsheets. We built a live operations platform with tracking, exception alerts, and customer visibility.

The client's problem

Dispatchers had no single view of active shipments, so delays surfaced only when customers called to complain.

Project goals

• Give dispatch one live operational view
• Surface exceptions automatically
• Open shipment status to customers

Challenges

• Unreliable telematics data feeds
• Sub-second map rendering with 1,000+ vehicles
• 24/7 operational reliability

Our solution

A streaming ingestion pipeline normalising carrier feeds, a clustered map view, and rules-based exception alerts routed to the right dispatcher automatically.